Frequently Asked Questions

Yes! We love our locals. We are based in Gippsland, Victoria, and you can collect an online order free from Buoyant Sea or Baw Baw Food Hub in Warragul: just choose one at checkout. Pickup orders are usually ready in 2–3 days, and we’ll send you an SMS within a day or so to let you know when yours is ready to collect.

We ship Australia-wide! Standard shipping is $15 and usually arrives in 3–5 business days.
Orders over $120 receive free shipping!

We love meeting you in person! You can find the Forest Remedy stall at:
Trafalgar Farmers Market:
1st Saturday of the Month
Rokeby Market:
2nd Saturday of the Month
Warragul Farmers Market: 3rd Saturday of the Month
Come say hi and test the products!

Yes. Leni offers Restorative Bodywork and Personalised Skin & Body Care Consultations at Buoyant Sea in Warragul on Tuesday mornings, with Wednesdays on request. See the sessions and request a time.

We are growing fast! Expanding from farmers markets you can now also find us in-store at:
Baw Baw Food Hub
156 – 158 Queen St Warragul

Buoyant Sea
2/118 North Rd Warragul
Leni is here on Tuesday mornings for sessions.

Interested in stocking Forest Remedy? Send us a wholesale enquiry.

Everyone’s skin is different, so we’d rather you check than guess. Every ingredient is listed on the label: look for anything you know you react to, then try a little on the inside of your wrist and wait a day before using it more widely. Not sure where to start? Send us a message and we’ll help you choose, or sit down with Leni for a Personalised Skin & Body Care Consultation.

Tell us, and we’ll sort it out. If something arrives damaged, faulty or not what you ordered, we’ll replace it or refund you. Email contact@forestremedy.shop with your order number (and a photo if it’s something you can see); telling us within 14 days of it arriving helps us take it up with the courier. Change-of-mind returns and the full details are in our refunds and returns policy.

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